Frequently Asked Questions — Rob Smith Irrigation

Rob Smith Irrigation is based in Maple Lake, MN and serves a 25-mile radius of Plymouth, MN — including Maple Grove, Minnetonka, Wayzata, Medina, Orono, Long Lake, Excelsior, Mound, Chanhassen, Chaska, Eden Prairie, Rogers, Loretto, Osseo, Delano, Buffalo, and Annandale. Not sure if you're in our service area? Call or text 866-344-6348 and we'll let you know.

Yes — Rob Smith Irrigation is fully licensed and insured for all irrigation and snow removal services. You can hire us with complete confidence that your property and our work are fully protected.

You work with Rob directly — every time. Rob Smith Irrigation is a solo operation by design. The same person who answers your call, provides your estimate, and shows up at your door is the one doing the work. No subcontractors, no crews you've never met, no surprises.

You can book most services online through our scheduling system at robsmithirrigation.com, or call and text Rob directly at 866-344-6348. You can also email robert@robsmithirrigation.com anytime and we'll get back to you within one business day.

We accept all major credit and debit cards, digital payments, and cash. Payment is due at the time of service. Invoicing is handled through Square for easy online payment options.

We operate Monday through Friday 9:00 AM to 5:00 PM. During peak spring and fall seasons our hours often extend to accommodate demand. Call or text 866-344-6348 anytime and we'll do our best to get back to you quickly.

In most cases we can schedule a repair visit within 2–3 days. During peak spring startup season response times may be slightly longer due to high demand. If you have an urgent issue like a major leak, call or text 866-344-6348 directly for emergency service.

We handle all types of residential irrigation repairs including broken or damaged sprinkler heads, leaking or stuck valves, underground line breaks, controller and timer issues, electrical wiring faults, low water pressure, poor coverage, and zone problems. If your irrigation system isn't working right, we can fix it.

Yes — we service and repair all major irrigation brands including Rain Bird, Hunter, Toro, Orbit, and more. If it's an in-ground irrigation system, we can work on it.

Always. We never perform additional work without discussing it with you first and getting your approval. Our flat rate services like spring startup and system inspections have set pricing — any additional repair work discovered during the visit will be quoted separately before we touch anything.

A zone that won't activate is usually caused by a faulty valve, a wiring issue, or a problem with the controller. These are among the most common repairs we do throughout Plymouth and the surrounding area. Call or text 866-344-6348 and we'll get it diagnosed and fixed quickly.

In the Plymouth area we recommend scheduling your spring startup for late April through mid-May, once overnight temperatures are consistently staying above freezing. We strongly recommend booking in March or early April — our spring schedule fills up fast every year and we hate turning customers away.

Our spring startup includes a complete zone-by-zone system walk-through, full inspection of all heads and valves, sprinkler head adjustments, controller programming for the new season, and a report of anything that needs attention. All for a flat rate under $100.

Most of the time I will need access to the water in the basement and the irrigation controller.   If you can turn the water on, I will then only need access to the controller.

Minnesota winters are brutal on irrigation systems. Water left in your pipes, valves, and heads will freeze and expand — cracking pipes underground, splitting valve bodies, and damaging heads. A single freeze can cause thousands of dollars in repair costs. Professional winterization removes all the water from your system with a commercial air compressor blowout, protecting every component.

In the Plymouth area we recommend scheduling your winterization before the first hard freeze, typically late September through October. Don't wait until the last minute — our fall schedule fills up just as fast as spring. Book early to lock in your preferred date.

DIY winterization with a small home compressor often leaves water behind in the lines — especially in larger systems or systems with multiple zones. If you're not confident the system was fully blown out, it's worth having a professional check it. Call us at 866-344-6348 and we can advise you.

Installation costs vary based on your property size, number of zones, and the type of system you choose. We provide free design consultations and detailed quotes before any work begins. Contact us at 866-344-6348 or visit robsmithirrigation.com to get started.

Irrigreen Digital is a next-generation robotic irrigation system that delivers water precisely where your lawn needs it, reducing water waste by up to 50% compared to traditional systems. Rob Smith Irrigation is a certified Irrigreen installer. Contact us to learn if an Irrigreen system is right for your property.

We install Rachio WiFi smart controllers on existing systems starting at $475 for up to 8 zones. A Rachio controller automatically adjusts your watering schedule based on local weather data, saving up to 30% on your water bill. Contact us for pricing on larger systems.

Absolutely. We can upgrade individual components of your existing system — replacing old heads with high-efficiency models, adding a smart controller, extending a zone, or fixing coverage gaps — without replacing the entire system. Even small targeted upgrades can make a dramatic difference in performance and water efficiency.

All of our seasonal contracts include spring startup, fall winterization, and 10% off parts and labor on any repairs throughout the season. Our Standard plan adds a mid-season inspection and our Premium plan includes monthly inspections. Contracts start at $160 for the Essential plan.

Yes — contract customers always get first access to our spring and fall schedule before we open booking to the general public. This is especially valuable during peak seasons when our schedule fills up quickly.

Yes — Rob Smith Irrigation offers residential driveway plowing throughout Plymouth, Maple Grove, Minnetonka, Wayzata, and the surrounding western Twin Cities. Per-event pricing starts at $45 for a standard double-wide driveway. Call or text 866-344-6348 or visit robsmithirrigation.com to get a free quote.

Liquid brine is a proactive ice prevention treatment applied to your driveway before a winter storm arrives. It prevents ice from bonding to the surface — making snow removal easier, reducing the amount of rock salt needed, and protecting your driveway and surrounding landscaping from salt damage.

Visit robsmithirrigation.com to fill out a snow removal quote request, or call and text Rob directly at 866-344-6348. We recommend signing up before the first snowfall of the season to lock in your spot — we have limited availability each winter.